pcf.

Reach · Conversations

One inbox for every lead conversation.

A unified SMS and email inbox where AI handles the back-and-forth, surfaces the deal details, and books the appointment — with your team one click away.

Back to Reach
TV

Trevor Vance

2021 Ford F-150

AI
Yeah, the F-150 is still available
Awesome. What were you hoping to get for it?
Around $24,000
I can do $23,500 cash. Want to book a quick appraisal?
Sent by AI

Unified threads

SMS and email, in one conversation.

No tab-juggling. Every message a lead sends — text or email — lands in a single threaded inbox with read/unread tracking and full history, so nothing gets lost between channels.

One inbox across SMS and email
Read/unread tracking and full message history
Search across every conversation
TV

Trevor Vance

2021 Ford F-150

AI
Yeah, the F-150 is still available
Awesome. What were you hoping to get for it?
Around $24,000
I can do $23,500 cash. Want to book a quick appraisal?
Sent by AI

AI + human

AI replies instantly. You step in anytime.

Agents answer in seconds, day or night. When a deal gets hot, flip a single toggle to take over the conversation yourself — and hand it back whenever you want.

AI auto-reply with per-conversation toggle
One-click human takeover
Compose, edit, and schedule messages

Activity

Overnight · while you slept

Live

AI booked appointment — Trevor Vance

2:14 AM

Reply received — Priya Singh

1:48 AM

Lead qualified — Marcus Reyes

12:36 AM

Email opened — Lena Foster

11:52 PM

New conversation — Omar Khan

11:10 PM

Follow-up sent — Diana Coleman

10:27 PM

Verified messaging

Verified, branded — not a random number.

Messages send from a verified, branded sender, so they arrive as trusted blue, branded texts. Leads recognize who it is, open more, and reply more — and your number stays out of spam folders.

Verified business sender with branded blue messaging
Authentic to the lead, not an unknown number
Higher deliverability, opens, and replies
9:415G
PCF

PrivateCarFinder

Verified Business

Text Message · iMessage

Is the F-150 still available?
Yes it is! We buy direct, so I can send you a firm cash offer in about 2 minutes. 🚙
Want to book an appraisal?

Delivered

iMessage

Deal signals

Budget, timeline, and trade-in — extracted for you.

Reach reads every reply and surfaces the details that matter, so your team opens a thread already knowing what the buyer wants and how close they are.

Auto-extracted budget, timeline, and vehicle interest
Appointment-intent detection
Lead categories: new, booked, sold, lost, and more

Deal Details

Priya Singh · 2022 Tesla Model 3

AI extracted
Budget$24,000
92%
TimelineThis week
85%
Trade-in2018 Honda Civic
78%
IntentWants appraisal
94%

Follow-up

Persistent follow-up, scheduled automatically.

Most deals are won on the third or fourth touch. Reach schedules follow-ups and drafts so leads keep getting nudged — until they reply, book, or opt out.

Scheduled follow-up messages and drafts
Quiet hours and pacing respected
Stops the moment a lead converts or opts out

Follow-up Schedule

Automated cadence

Day 0

Initial message sent

Day 1

Follow-up sent — no reply

Day 3

Follow-up scheduled

Day 7

Final check-in scheduled

Triage

Filter the noise, work what matters.

Slice the inbox by campaign, status, AI vs human mode, and lead category — so reps spend their time on the conversations most likely to close.

Filter by campaign, status, and AI/human mode
Unread-only and lead-category views
Archive and trash to keep the inbox clean
TV

Trevor Vance

2021 Ford F-150

AI
Yeah, the F-150 is still available
Awesome. What were you hoping to get for it?
Around $24,000
I can do $23,500 cash. Want to book a quick appraisal?
Sent by AI

Never drop a conversation again.

See the Reach inbox in action in a quick walkthrough.

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